Off-Record®

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Orders are delivered within 13 days.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. You have 30 days from delivery to request a return. Log into your account and click "Request a Return" to start. Exchanges are completely free. For refunds, the return label cost is deducted from your payout. Items must be unworn, unwashed, and have original tags attached. Custom personalised items cannot be returned.

We accept Visa, Mastercard, and American Express. You can use Shop, Apple, or Google Pay. We also accept payments through PayPal. Klarna is available at checkout.

Find exact measurements on product pages. Most items run true to size. Measure your chest, waist, and hips for accuracy. Order one size up for a looser fit.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.